The Problem
One operation. Many locations. Zero blind spots.
Every site you add multiplies the admin rather than adding to it. A second location means a second configuration, a second set of reports and a second group of people who can see more than they should.
The Challenges
- No single view across locations, so an underperforming site stays invisible until someone complains
- Each location set up its own way, with no standard structure for zones, pickup points and key storage
- Access sprawl, where a manager at one site can see data from every other site
- Manual reporting across locations that eats hours every week and is out of date by the time it lands
- New sites added in a separate system or spreadsheet, so they never show up in company-wide reporting
Unified Dashboard
Your dashboard home shows the whole company at a glance: cars checked in, cars completed, revenue and tips over the last 7 days, every location with its staff count and status, and a panel that flags problems such as unstaffed locations. The live operations view then shows what is parked, waiting and moving at each site right now.
- Company-wide dashboard home
- Live operations view across all locations
- Reports filtered by location
- Revenue and tips rolled up across sites
Location-Scoped Access
Give every staff member one role and assign them to the locations they work at. Admins see the whole company. Managers and valets see only their assigned locations, and a manager can invite and edit valets but never other managers or admins.
- Admin, manager and valet roles
- Access scoped to one or more locations
- Managers invite and edit valets only
- Location picker for staff working across sites
Guided Location Setup
Add a new property with a guided 5-step setup: basics, parking zones, pickup points, key storage and payments. Nothing is saved until the final step, so an abandoned setup never leaves a half-built location behind. Each location then gets its own settings, pricing and feature switches, so a change at one site never affects another.
- 5-step location setup wizard
- Per-location zones, pickup points and key storage
- Per-location pricing and payment settings
- 9 feature switches per location
The Impact
- Add a newly won site from the same dashboard, with a guided setup instead of a new system
- Spot unstaffed locations and flagged tickets on the dashboard before the client does
- Move a manager between sites by changing their location assignments, with no new account
- Compare sites side by side in the live operations view and location-filtered reports
- Answer a head office question without asking five site managers first
- Run airport, hotel, event venue and residential properties on one account, each with its own zones, pricing and settings