Valet check-in software that captures every arrival in seconds

Captures the license plate number from any angle using AI. Handles partial occlusion, dirt, unusual fonts, and multi-state plate formats. Results appear instantly with a confidence score. Low-confidence readings prompt a retake or manual correction.

The AI determines the vehicle manufacturer and model from the photo in a single pass alongside plate detection. Supports 50+ makes across all major markets. Vehicle type is also classified (sedan, SUV, sports, EV, truck, motorcycle, compact, oversized).

Detects the dominant exterior color from the photo. Used for quick visual identification in the lot and on the live board. Color is pre-filled in the ticket form and editable with a single tap.

Electric vehicles are automatically flagged based on AI recognition. The EV tag is saved on the vehicle and shown on the ticket, so whoever parks the car knows to put it in a zone flagged for EV charging.

Take up to ten condition photos at intake, each with optional area, severity, and note tags. Each photo is timestamped and permanently tied to the ticket record, and the full set is available on the ticket in the web dashboard.

Fuel level and odometer capture at intake is rolling out with the Vehicle Inspection module, recorded on the ticket as the baseline for the visit.

A touch signature acknowledging vehicle condition at intake, stored as a digital record tied to the ticket, is rolling out with the Vehicle Inspection module.

Every ticket gets a unique, auto-generated number using a location-based prefix and sequential counter. Format: GH-0001 (location code + sequence). Numbers are unique per location and generated automatically on creation.

Scan existing physical tickets using the device camera. Supports Code128, Code39, and QR code formats. Scanned ticket numbers are linked to the digital record automatically, bridging paper and digital workflows during transition.

Assign a parking zone and a key slot during ticket creation. Zones are configured per location with your own names, capacities, and amenity flags such as covered, EV charging, or gated. The key slot code is validated against your board's shape and recorded on the ticket.

On devices with screens 600px or wider, the check-in form switches to a responsive two-column layout for faster data entry. Full feature parity on both phone and tablet across iOS and Android.

International phone input with country code selection. A debounced search (300ms) finds existing customers instantly by normalized digit matching. 555-1234 matches (555) 123-4000. Results appear inline as the attendant types.

Total visit count and lifetime spend are tracked per customer and updated on every check-in. Displayed immediately on recognition so the attendant knows they're serving a regular.

Flag your regulars and high-value guests once. VIP status then shows as a badge on every ticket view, in the app and on the dashboard, so the team knows who they are handling before the car is pulled. The flag travels with the guest across every location on your account.

When a returning customer is recognized, their previous vehicles are listed. Tapping a vehicle auto-fills plate, make, model, and color, no re-entry needed. If they arrive in a new vehicle, it's added to their profile automatically.

An SMS is sent to the guest at check-in containing a branded short URL. The link opens a web-based customer portal on any device. No app download required, and the link stays valid for the life of the ticket.

The tracking link opens a branded web page showing vehicle details (plate, make, model, color), a live status timeline (checked in, parked, ready), and a one-tap retrieval request button. No login or app needed.

Every status transition (checked in, parked, requested, pulling, ready) is pushed to the guest's tracking page in real-time using live sync subscriptions. Near-instant latency keeps the guest informed without polling.

Per-guest SMS and email opt-in preferences are stored on the customer record. Preferences are checked before sending and respected across all visits. If a guest opts out of SMS, they won't receive messages on their next visit either.

An encrypted local database on the device holds tickets, customers, vehicles, and locations. Reads are zero-latency. The app never waits for the network to show data.

The sync engine streams server changes to the device and drains a local upload queue when connectivity returns. Status changes route through a server-side RPC so the transition rules are enforced centrally, not on the device.

Before creating a ticket, ValeKit checks the local database for an active ticket with the same plate at the same location. Prevents the same car from being checked in twice, even when operating offline.

Every action is logged twice: a status history entry recording who changed what, when, and how long the previous stage lasted, and an immutable activity record for everything else. Logs are created locally and synced when online. Nothing is ever lost. The audit trail is complete regardless of connectivity.