Management

Valet management software that runs your whole operation from one dashboard

See every vehicle, key, runner, and location on one screen. ValeKit turns the field activity your team already logs into live operational visibility: what's parked, what's pending, who's on, and how each site is performing.

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What is valet management software?

Valet management software gives operators a single dashboard to run valet: live vehicle and key status, runner activity, team roles, rates, and reporting, across one location or many, replacing radios, whiteboards, and spreadsheets.

A real-time operations dashboard

Every vehicle, key slot, and attendant on one screen, with live zone occupancy so you watch a lot fill instead of hearing about it, alongside pending requests and average wait. The operation stops being a black box.

One roll-up across every location

Run 5, 20, or 100 properties from one place. Each site keeps its own zones, rates, and team, and rolls up into a portfolio view. No more each location reporting separately by hand. This is the same dashboard valet operators managing multiple client sites use to keep every location consistent.

Roles and access built for teams

Role-based access keeps admins, managers, and valets in their lane, and each location manager sees only their own site. The governance enterprise procurement asks about, enforced in the database rather than hidden in the interface.

Reporting and analytics

Track retrieval times, volume, revenue, and runner performance, and export the report finance or a client venue asks for, backed by a complete audit trail of every action.

Everything included

Every capability is designed to work together, giving your team a complete operational toolkit from day one.

  • Single dashboard for multi-site parking management
  • Live vehicle, key slot, and runner status per location
  • Portfolio roll-up across every site, or drill into one
  • Granular permission codes with location-scoped RBAC
  • Three fixed roles: admin, manager, and valet
  • Invite-only team access with instant offboarding
  • Per-location feature flags for gradual rollout
  • Exportable reports with a full audit trail
  • Stripe subscription billing with self-service portal
  • Location onboarding wizard with zone configuration

FAQ

Can one dashboard run multiple locations?
Yes. Each site keeps its own zones, rates, and team and rolls into a single portfolio view.
Does it support role-based access?
Yes. ValeKit ships three fixed roles: admin has full access across all locations, manager has location-scoped operational control (tickets, team, zones, rates), and valet is restricted to the mobile check-in and retrieval workflows. Role assignments are location-scoped, so a user can be a manager at one property and a valet at another under the same account, and each location manager is scoped to their own team. Permissions are enforced server-side through PostgreSQL row-level security policies rather than hidden in the interface, so even a direct API call cannot bypass them.
What can I report on?
Retrieval times, volume, revenue, and runner performance, all exportable, with a full audit trail.
Where does runner payroll live?
Team, roles, and reporting are here. Runner hours, overtime, and tip payout are on the roadmap.
How many locations can I manage?
There is no hard limit on the number of locations. Each location maintains its own zones, team assignments, rate configuration, feature flags, key boards, staging areas, and PUDO zones, all managed from the central admin dashboard. New locations are added through a guided onboarding wizard that walks you through zone creation and basic configuration in a single flow. Your subscription plan determines how many locations are included before metered overage billing applies, but the software itself imposes no ceiling. Consolidated statistics let you compare performance across all properties, or you can drill into any individual site for detailed operational data. That's the same dashboard a mall or retail group running valet across every property would use to compare performance location by location.
Can I give a manager access to multiple locations?
Yes. User-location assignments use a many-to-many relationship, so a manager can be assigned to 1, 5, or all locations under your account. They will only see tickets, team members, zones, and reports for their assigned sites, and row-level security enforces this at the database layer rather than in the interface alone. Assignments are managed from the admin dashboard with instant effect: adding or removing a location updates the manager's access immediately without requiring them to log out. This supports regional managers who oversee a cluster of properties while staying excluded from sites outside their territory.
What are feature flags?
Feature flags let you enable or disable specific capabilities per location without deploying code changes. For example, you can turn on condition reports at a hotel that wants photo evidence on every intake while leaving them off at a restaurant doing 90-second turnarounds. Flags cover capabilities like vehicle photos, condition reports, stacked vehicles, staging areas, VIP tracking, EV charging tracking, customer notifications, dynamic pricing, shift management, and the public guest portal. They are toggled from the admin dashboard and take effect immediately, which makes it possible to run pilots at select sites, roll out new features gradually, or tailor each property to how it actually operates.
How does billing work?
ValeKit uses Stripe for subscription billing with a self-service checkout flow and customer billing portal. You can view your current plan, upgrade or downgrade, add payment methods, and access full invoice history without contacting support. Each plan includes a base number of locations; additional locations beyond the plan limit are handled through metered overage billing calculated automatically at the end of each billing cycle. Webhook integration keeps your account status synchronized, failed payments trigger grace-period notifications, and subscription changes take effect immediately. All billing data is tenant-isolated, so multi-site operators never see another organization's financial information.
Check-in

Every arrival captured in seconds

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Parking

Every vehicle, every zone, every key, accounted for

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Retrieval

The car is ready before the guest arrives

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Payments

Every dollar tracked, every transaction receipted

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Explore more

Feature

Payments

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Revenue captured across locations.

Page

For enterprise

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Valet across a property portfolio.

Guide

Valet KPIs Every Operator Should Track

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The metrics that matter for retrieval speed, incidents, and performance.

Your whole operation, one screen.

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