Payments

Valet payment software that captures every dollar and every tip

Guests pay and tip from the same link they used to request the car, by card, tap, or wallet, no app. Cash leakage disappears, tips reach the runners who earned them, and every transaction is receipted and reconciled by location.

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What is valet payment software?

Valet payment software collects parking and valet charges digitally, typically card, contactless, or mobile wallet, handles tipping, and records each transaction for reconciliation, replacing cash handling and paper receipts.

Pay from the SMS link, no app

The same tracking link carries payment. The guest taps, pays by card or wallet, and gets a digital receipt. Nothing to download, nothing to hand over. Valets can also take payment on the device at the curb when a guest prefers to settle in person.

Digital tipping that reaches the runner

Tips are captured digitally and attributed to the ticket and the valet who handled it, so runners see what they earned and operators lose the cash-drawer guesswork. Tip pooling and payout reports are on the roadmap.

Rates and revenue control

Set hourly, daily, overnight, flat, event, and tiered rates per location, apply discount codes for validations and comps, and see revenue by site, so pricing is a setting, not a sticky note.

Receipts and reconciliation

Every charge produces a digital receipt with an itemized breakdown, parking, tax, fee, tip, and discount, and lands in a reconcilable record by location, so the day closes on numbers instead of a cash count.

Everything included

Every capability is designed to work together, giving your team a complete operational toolkit from day one.

  • Stripe Connect payments, per-location connected accounts
  • Card, contactless, and mobile wallet payments from the guest link
  • In-app card charging on the valet's device at the curb
  • Hourly, daily, overnight, flat, event, and tiered rates
  • Configurable tip presets, service fees, discounts, and tax per location
  • Discount codes for validations and comps, with usage limits
  • Digital receipts with an itemized breakdown
  • Immutable payment records for dispute resolution

FAQ

How do guests pay?
By card, tap, or mobile wallet on the SMS link, no app, no cash. They get a digital receipt. A valet can also take the payment on their own device if the guest prefers to settle at the curb.
How does tipping work, and do runners see their tips?
Tips are captured digitally at payment time and recorded against the ticket and the valet who handled it, alongside the base charge, tax, and fees. Tip presets are configured per location as fixed amounts or percentages, and guests can enter a custom amount, so each property sets its own tipping policy under one account, which is what operators look for in hotel valet software. Tip pooling and payout reports are on the roadmap; because every tip is already attributed to a valet and a ticket, nothing will need re-entering when they land.
Can we set different rates per location?
Yes. Hourly, daily, overnight, flat, event, and tiered rates, plus discount codes for validations and comps, per site. Tax, tip presets, and convenience fees are configured per location too, so a luxury hotel charging a $40 flat rate can coexist with a casual restaurant charging by the hour under the same account. Each location's pricing is fully independent, which is what makes managing rates across every client site practical when you run valet for more than one venue.
Is card processing secure?
Card details are entered directly into Stripe's own hosted payment fields and go straight to Stripe. They never pass through, and are never stored on, ValeKit's servers. ValeKit keeps only the transaction record: amount, tax, fee, tip, discount, payment method, and the processor's transaction ID. Payments run as Stripe Connect charges into your own connected account, so funds settle with you rather than through ValeKit, and every payment record is written immutably for dispute resolution. Processor credentials are stored securely per location, with tenant isolation and data security handled the same way across the platform.
How do tiered rates work?
Tiered pricing applies different rates across configurable duration brackets. For example, $15 for the first hour, $10 per hour for hours 2 through 4, and $8 per hour beyond that. You can define as many brackets as you need, each with a start time, end time, and rate, and combine them with a daily maximum cap so a long-duration ticket never produces a surprise charge.
What happens to the payment record after the charge?
Each payment stores a full itemized snapshot at the time it was taken: subtotal, tax rate and amount, tip, discount, convenience fee, total, payment method, and the processor's transaction ID. Those values are immutable, so editing a rate later never rewrites a past charge, and any dispute can be resolved from the payment record alone. The same breakdown is what the guest sees on their receipt.
Check-in

Every arrival captured in seconds

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Parking

Every vehicle, every zone, every key, accounted for

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Retrieval

The car is ready before the guest arrives

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Management

One dashboard for your entire operation

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Explore more

Feature

Retrieval

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The link guests pay from.

Feature

Management

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Revenue reporting across locations.

Guide

Digital Tipping for Valet

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Why cash tips fail and what to look for in a valet tipping app.

Every dollar, captured.

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